PRIVACY POLICY

Effective Date: August 8, 2026
Last Updated: August 8, 2026

Shock Health Solutions LLC (“Shock Health Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes how we collect, use, disclose, and protect information obtained through:

collectively, the “Websites.”

This Privacy Policy applies to information collected through the Websites and through communications that result from your use of the Websites.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide when you request information, request a quote, complete a form, contact us, or otherwise communicate with us.

Contact and Identification Information

This may include:

First and last name
Email address
Telephone number
ZIP code or general location
Other contact information you choose to provide

Health-Related Information

When you request information regarding health insurance options, we may ask limited health-related screening questions to help us understand your needs and identify potentially appropriate insurance options.

Depending on the form you complete, this may include yes/no responses regarding:

Whether you have pre-existing health conditions
Whether you currently take medications
Anxiety
Depression
High blood pressure
Diabetes
ADD/ADHD
Whether maternity coverage is needed

We recognize that health-related information is sensitive and take its collection and handling seriously.

Please do not provide medical records, Social Security numbers, detailed diagnoses, prescription names, medical test results, or other sensitive information unless specifically requested through an appropriate secure method.

The information collected through our Website forms is intended for insurance-related inquiries and preliminary needs assessment. Website forms are not intended for emergency medical communications or medical treatment.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Websites, certain information may be collected automatically by our website hosting, security, analytics, or similar technology providers.

This may include:

IP address
Browser type
Device type
Operating system
General geographic information
Pages viewed
Referring website or source
Date and time of visits
Website interactions
Cookie or similar technology identifiers

We may use cookies and similar technologies for website functionality, security, analytics, performance, and, where applicable, marketing.

We strive to configure third-party tracking technologies so that sensitive health information submitted through our forms is not intentionally disclosed to advertising or analytics providers.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

Respond to your requests and inquiries
Contact you regarding health insurance information or options you requested
Understand your insurance needs
Assist you in evaluating potentially appropriate insurance products or coverage options
Provide customer service
Schedule or conduct follow-up communications
Operate, maintain, protect, and improve our Websites
Prevent fraud, abuse, or security incidents
Maintain business and compliance records
Fulfill legal, regulatory, licensing, or contractual obligations
Enforce our Terms & Conditions
Protect our rights and the rights of others

Submitting information through our Websites does not guarantee eligibility for, availability of, or enrollment in any particular insurance product.

4. HOW WE DISCLOSE INFORMATION

Shock Health Solutions does not sell your health information.

Information submitted through our Website forms is reviewed and used by Shock Health Solutions for purposes related to your inquiry.

We may disclose information when reasonably necessary to service providers that help us operate our business, such as:

Website hosting providers
Website security providers
Email and communication service providers
Customer relationship management or business software providers
Analytics providers
Professional advisers
Technology support providers

These providers may process information only as appropriate to provide services to us and subject to their applicable contractual and legal obligations.

We may also disclose information when reasonably necessary to:

Comply with law, regulation, subpoena, court order, or lawful governmental request
Investigate fraud, security incidents, or misuse
Protect our rights, property, customers, or others
Complete a merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to applicable law

If you later choose to apply for or enroll in an insurance product, information may need to be provided to the applicable insurance carrier or other entities involved in processing the application. Any such collection or disclosure may be subject to additional notices, authorizations, applications, or privacy policies.

5. WE DO NOT SELL YOUR HEALTH INFORMATION

We do not sell information regarding your medical conditions, medication status, maternity coverage needs, or other health-related responses for monetary consideration.

We also do not intend to use sensitive health information submitted through our forms for targeted advertising.

6. COOKIES AND TRACKING TECHNOLOGIES

Our Websites may use cookies, pixels, tags, analytics tools, and similar technologies.

Some cookies are necessary for basic Website functionality and security. Other technologies may help us understand Website usage or measure marketing performance.

Depending on applicable law and the technologies in use, visitors may be provided with cookie preferences, consent controls, or other privacy choices.

You may also be able to control cookies through your browser settings. Disabling cookies may cause certain Website features to function differently.

Where legally required and technically supported, we will honor applicable browser-based privacy preference signals.

7. COMMUNICATIONS

If you submit your telephone number or email address and request information, we may use that information to respond to your inquiry.

By submitting a request, you authorize us to contact you regarding that request using the contact information you provide, subject to applicable law.

Submitting an inquiry does not authorize unrelated third parties to independently market to you on our behalf.

You may ask us to stop non-essential marketing communications at any time.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including servicing inquiries, maintaining appropriate business records, resolving disputes, meeting regulatory or licensing obligations, and complying with applicable law.

Retention periods may differ depending on the nature of the information and the reason it was collected.

We seek to avoid retaining sensitive health-related Website inquiry information longer than reasonably necessary for the purpose for which it was collected.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or security measure can guarantee absolute security.

For this reason, please do not send highly sensitive information through ordinary Website forms unless specifically requested.

10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and which privacy laws apply to us, you may have rights concerning your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain information concerning our collection or disclosure practices
Withdraw certain consents
Opt out of certain uses or disclosures of personal information
Appeal certain privacy decisions
Receive equal service without unlawful discrimination for exercising applicable privacy rights

Not all rights apply in all circumstances, and certain legal exceptions may apply.

To make a privacy request, contact us using the information in the “Contact Us” section below.

We may take reasonable steps to verify your identity before completing a request.

11. SENSITIVE AND CONSUMER HEALTH INFORMATION

Certain jurisdictions provide additional protections for health-related or other sensitive personal information.

Where applicable law grants additional rights concerning consumer health information, we will process requests consistent with those requirements.

We do not intend to collect more health-related information through our Websites than reasonably necessary to assist with an insurance inquiry.

We do not intend to sell consumer health information.

12. CHILDREN'S PRIVACY

Our Websites and services are intended for adults seeking insurance information and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our Websites.

If you believe a child has provided us personal information without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.

13. THIRD-PARTY WEBSITES

Our Websites may contain links to insurance carriers, social media platforms, service providers, or other third-party websites.

We do not control the privacy practices of independent third parties. When you leave our Websites, their privacy policies and terms apply.

14. INSURANCE AND MEDICAL DISCLAIMER

Shock Health Solutions LLC provides insurance-related information and assistance.

Nothing on our Websites is intended to constitute medical advice, diagnosis, or treatment.

Health-related information collected through our Websites is used for insurance-related purposes and should not be used as a substitute for consultation with a licensed medical professional.

Insurance availability, benefits, limitations, exclusions, eligibility, underwriting requirements, premiums, and coverage are determined by the applicable insurance carrier and policy documents.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date at the top of this Policy.

Material changes may be communicated through additional notices when appropriate or required by law.

16. CONTACT US

If you have questions about this Privacy Policy or wish to make a privacy request, contact:

Shock Health Solutions LLC

Website:
www.shockhealthsolutions.com
www.firstchoicehs.com

Email: nicolegarry.llc@gmail.com

Phone: 774-272-5541